Insurance and Loss Damage Waiver

Pick-up Service

We provide pick-up service at:

Vieques Airport

Vieques Ferry Dock

W Resort & Spa

Bravos Beach Hotel

Casa de Amistad

Drop-off Service

When you depart we will give you a ride to the airport, ferry or the above Vieques hotel/guesthouses.

Taxi Service

For destinations outside of our pick-up and drop-off service areas, please call 787 741 TAXI.

All drivers know our location and the ride will cost around $3 per person.

Rental Days

Our rental day begins at 1pm and ends at noon.

There will be additional charges for picking up your vehicle early or returning late.

Office Hours

Our office hours are from 9:00 am to 6:30 pm.

Customers arriving after 6:30 pm can pick up their cars as early as 9:00 the next morning.

Peace of mind and assurance that you are protected

In Summary: This optional insurance plan protects you against any damage or theft to your rental vehicle, and is available for an additional daily charge. As with any optional insurance or protection plan, smart renters will want to do some research before purchasing these options.

Overview

Select the coverage available during your online reservation process. You’ll always have the opportunity to change your coverage selections at the counter when you pick up your car.

Other rental companies may offer similar coverages under different names and at varying limits and costs.

If you have questions about a specific coverage, please check with our renting location or contact us at +1 787 741 1037.


Loss Damage Waiver (LDW)

Loss Damage Waiver (LDW) at a daily rate of $15 per day relieves renters of financial responsibility after a deductible of $1000 if the car is damaged or stolen while under rental contract.

Alleviates your responsibility for up to the full fair market value of the car if it is damaged, vandalized or stolen during the rental.

Alleviates your responsibility for reimbursing the car rental company for any revenue lost during the period that the company is unable to use the car while it is being repaired, or in the event that the car is not recovered due to theft (loss of use).

We recommend that you decide whether or not you need LDW before you pick up your car, and if you don’t need LDW, don’t buy it.

When renting for business, check with your corporate travel manager to see if the company provides coverage in the event of loss.

If you’re renting for personal reasons, check your own automobile insurance policy before you pick up your rental car. Many policies do cover rental cars, but even if a renter has personal automobile insurance, he or she may not be totally protected.

If you decline LDW and rely on your own insurance, you probably would be responsible for paying your usual deductible.

A loss-of-use fee is not normally covered by personal auto insurance policies.

Personal auto policies may only provide a coverage limit equal to the value of the vehicle scheduled on the policy. If the value of the renter’s personal auto is less than that of the rental vehicle, the renter could still incur some damage responsibility.

If you don’t own a car and don’t have automobile insurance, you should consider accepting Loss Damage Waiver to cover yourself.

Credit Card Coverage

Some credit card companies offer protection if you present their card at the time of rental, and if you use the same card to pay for your rental at the time of return. Renters should closely examine the terms of this coverage because the protection is often supplemental, and certain limitations or restrictions may apply. Remember – if the insurance doesn’t cover your loss, you will remain personally responsible for any difference!